Terms of service
Terms & Conditions
This website is operated by House of Basera. Throughout the site, the terms "we", "us" and "our" refer to House of Basera. By accessing our website or purchasing from us, you agree to comply with these Terms & Conditions, along with all policies referenced herein.
Please read these Terms & Conditions carefully before using our website. If you do not agree with any part of these terms, you should not access the website or use any of our services.
Section 1 – Online Store Terms
By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this website under your supervision.
- You may not use our products for any unlawful or unauthorized purpose.
- You must not violate any applicable laws, including copyright laws.
- You must not transmit viruses, malicious code or any destructive software.
- Any breach of these Terms may result in immediate termination of your access to our services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred over various networks and adapted to meet technical requirements. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our prior written permission.
The headings used throughout these Terms are for convenience only and do not affect their interpretation.
Section 3 – Accuracy, Completeness & Timeliness of Information
We strive to ensure that all information published on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate or current at all times.
Any reliance on the information available on this website is at your own risk. Historical information is provided for reference only and may not reflect the most current information.
We reserve the right to modify website content at any time without obligation to update previously published information.
Section 4 – Modifications to the Service & Prices
- Product prices may change without prior notice.
- We reserve the right to modify, suspend or discontinue any service or product at any time.
- We shall not be liable for any modification, price change, suspension or discontinuation of our services.
Section 5 – Products & Services
Certain products or services may be available exclusively through our website and may have limited quantities. Such products are subject to our Return & Exchange Policy.
While we make every effort to display product colours and images accurately, we cannot guarantee that your device will display colours exactly as they appear.
- We reserve the right to limit sales by person, region or jurisdiction.
- Product descriptions, pricing and availability may change without notice.
- We may discontinue any product at any time.
- We do not guarantee that products or services will meet every individual expectation.
Section 6 – Billing & Account Information
We reserve the right to refuse, limit or cancel any order placed through our website. This may include orders placed under the same customer account, payment method or billing address.
If an order is modified or cancelled, we may attempt to notify you using the contact details provided during checkout.
You agree to provide complete, accurate and up-to-date account and payment information so that orders can be processed successfully.
Section 7 – Optional Tools
We may provide access to third-party tools over which we have no control, monitoring or responsibility.
These tools are provided on an "as is" and "as available" basis without any warranties or guarantees.
Any use of third-party tools is entirely at your own discretion and risk. We may also introduce new services or features in the future, which will likewise be governed by these Terms & Conditions.
Section 8 – Third-Party Links
Certain content, products and services available through our website may include materials from third-party providers.
Third-party links may direct you to websites that are not affiliated with House of Basera. We are not responsible for examining or evaluating their content, accuracy, products or services.
We shall not be liable for any damages or losses arising from purchases, transactions or use of any third-party websites. We encourage you to review their policies before engaging in any transaction.
Section 9 – User Comments, Feedback & Submissions
If you submit comments, suggestions, ideas, proposals or other materials to us, whether requested or unsolicited, you agree that we may edit, publish, distribute or otherwise use such content without restriction.
- We are under no obligation to maintain submitted content in confidence.
- We are not required to provide compensation for any submissions.
- We are not obligated to respond to every submission.
You agree that your submissions will not violate any intellectual property, privacy or legal rights of any third party, and will not contain unlawful, abusive or malicious content.
Section 10 – Personal Information
Your submission of personal information through our website is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
Section 11 – Errors, Inaccuracies & Omissions
Occasionally there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct any errors, update information or cancel orders at any time without prior notice, including after an order has been submitted.
Except where required by law, we undertake no obligation to update or clarify information on our website.
Section 12 – Prohibited Uses
You are prohibited from using this website or its content for any unlawful or unauthorized purpose, including but not limited to:
- Violating applicable laws or regulations.
- Infringing intellectual property rights.
- Harassing, abusing, threatening or discriminating against others.
- Submitting false or misleading information.
- Uploading viruses or malicious software.
- Collecting or tracking personal information without permission.
- Spamming, phishing, scraping or similar activities.
- Interfering with the security or proper functioning of the website.
We reserve the right to terminate your access to our website or services if you violate any of these prohibited uses.
Section 13 – Disclaimer of Warranties & Limitation of Liability
We do not guarantee that our services will always be uninterrupted, secure, timely or error-free, nor do we warrant that results obtained from the use of our services will be accurate or reliable.
All products and services are provided on an "as is" and "as available" basis, without warranties or conditions of any kind unless expressly stated.
To the fullest extent permitted by law, House of Basera, its directors, employees, affiliates, contractors and service providers shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising from the use of our website, products or services.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless House of Basera, its parent company, affiliates, partners, directors, officers, employees, contractors, suppliers and service providers from any claims, liabilities, damages, costs or expenses, including reasonable legal fees, arising from:
- Your breach of these Terms & Conditions.
- Your violation of any applicable law.
- Your infringement of any third-party rights.
Section 15 – Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable under applicable law, that provision shall be enforced to the fullest extent permitted, and the remaining provisions shall continue in full force and effect.
Section 16 – Termination
These Terms & Conditions remain effective unless and until terminated by either you or House of Basera.
You may terminate these Terms at any time by discontinuing the use of our website and services.
We reserve the right to suspend or terminate your access immediately, without prior notice, if we believe you have violated any provision of these Terms. Any obligations or liabilities incurred prior to termination shall survive termination.
Section 17 – Entire Agreement
These Terms & Conditions, together with any policies or operating rules published on this website, constitute the entire agreement between you and House of Basera regarding your use of our services.
Any failure by us to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights available to us.
Section 18 – Governing Law
These Terms & Conditions, along with any separate agreements through which we provide products or services, shall be governed by and interpreted in accordance with the laws of India.
Section 19 – Changes to Terms & Conditions
We reserve the right to modify, update or replace any part of these Terms & Conditions at our sole discretion by publishing changes on this page.
It is your responsibility to review these Terms periodically. Continued use of our website following any updates constitutes acceptance of those changes.
Section 20 – Communication Consent
By accepting these Terms & Conditions, you consent to receive communications from House of Basera through channels including:
- Email communications.
- SMS and RCS messages.
- Phone calls.
- WhatsApp messages.
- Promotional offers, newsletters and marketing communications.
These communications may relate to your account, orders, deliveries, customer support, promotional campaigns or services offered by House of Basera and its authorised partners, where applicable.
Section 21 – Contact Information
If you have any questions regarding these Terms & Conditions, please contact our Customer Care team.
Email: thehouseofbasera@gmail.com
We will make every effort to respond to your queries as promptly as possible.
Last Updated: 05 July 2026